At LST AND FND, we take pride in the quality of our streetwear and want you to be completely satisfied with your purchase. However, we have a strict return window to ensure the authenticity and pristine condition of our products.
Please read our return policy carefully before making a purchase.
1. The 48-Hour Return Window
We offer a strict 48-hour return policy. This means you have exactly 48 hours from the exact time your product is marked as "Delivered" to request a return.
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NO returns or exchanges will be accepted under any circumstances if the request is made after 48 hours of delivery.
2. Eligibility for a Return
To be eligible for a return within the 48-hour window, your item must meet the following conditions:
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The item must be unworn, unwashed, and unused.
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The item must be in the exact same condition that you received it.
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All original tags must still be attached.
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The item must be returned in its original packaging.
If the product is returned to us and shows signs of wear, smells of fragrance/smoke, or is missing tags, the return will be rejected and sent back to you at your expense.
3. Non-Returnable Items
Certain items cannot be returned:
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Items purchased on clearance, final sale, or using special discount codes.
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Gift cards.
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Accessories (unless they arrived damaged).
4. How to Initiate a Return
If you are within the 48-hour window and your item meets the conditions above, please follow these steps:
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Email our support team immediately at support@lstandfnd.com.
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Include your Order Number, Full Name, and the Reason for the return.
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Attach clear photos of the product and its tags to prove its condition.
Once we receive your email, our team will review the request and provide you with a Return Merchandise Authorization (RMA) number and the return shipping address. Do not send your purchase back to the manufacturer or without an RMA.
5. Return Shipping Costs
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Customers are responsible for paying their own shipping costs for returning items, unless the item received was defective, damaged, or incorrect.
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Shipping costs from the original order are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
6. Refunds
Once your return is received and inspected at our warehouse, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
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Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
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Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again, then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.
7. Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange a defective item for the same item, send us an email within the 48-hour window at support@lstandfnd.com. For sizing issues, you will need to process a standard return (within 48 hours) and place a new order.